Announcing the 2026 Finalists
Meet the Finalists
Congratulations to all the organisations shortlisted across our eight award categories. The winners will be announced at the awards ceremony.
Best Overall Customer Experience
Sponsored by
- Fletcher Risk Management
- Lucy Quartermaine
- Celtic Financial Planning
- Hole In Wand
- Wardrobe at The Cross
Best Customer-Centred Culture
Sponsored by
- Mitchell Group
- Lucy Quartermaine
- Writing Dr
- Walking Food Tours UK
- Layer 4 Limited
Best Small Business Customer Experience
Sponsored by
- Satori People Development
- Axt Haus
- Designweb
- Type on Data
- Lavender House of Beauty
- Layer 4 Limited
- Writing Dr
- Walking Food Tours UK
- Clear Cut Financial Planning
Best B2B Customer Experience
Sponsored by
- Lucy Quartermaine
- Layer 4 Limited
- Type on Data
Best Professional Services Customer Experience
- Mitchell Charlesworth
- Oliver & Co
- Celtic Financial Planning
- Clear Cut Financial Planning
Best Hospitality & Leisure Customer Experience
Sponsored by
- Walking Food Tours UK
- Hole in Wand
- Carden Park Hotel
Best Retail Customer Experience
- Siop Iard
- Ernest Jones
- Wardrobe at The Cross
Best Wellness & Wellbeing Customer Experience
- Lavender House of Beauty
- Healthy Minds Matter
- Factr
