Recognising Customer Excellence
Celebrating organisations across North Wales, Chester and The Wirral that put customers and people first.
💛 100% of profits donated to Kids Bank supporting local families across North Wales, Chester and The Wirral.
Finalists at our awards are invited to have their entries assessed for the UK Customer Experience Awards.
SAVE THE DATE
23rd October 2026
2pm – 5pm, drinks, nibbles and celebration
Chester Town Hall
A central venue for the region
Free to Enter
Open to all organisations
OUR PURPOSE
Where Customer and Employee Experience Align
Customer Experience
Listening, responding and caring builds loyalty, reputation and commercial success. We celebrate real businesses that prove it.
Employee Experience
When people feel valued and supported, they deliver better customer experiences. We recognise organisations where a strong employee experience drives lasting growth.
8 Categories
Award Categories
23rd October 2026
Attend the Awards
Join us for an afternoon of celebration, networking, and recognition at Chester Town Hall.
"When employee experience and customer experience align, sustainable growth follows. We are here to celebrate the organisations proving it."
100% of event profits donated to Kids Bank, supporting local families across the region.
